This Privacy Policy defines how Fizz VPN processes personal data and what measures are used to protect it.

1. General provisions

1.1. Fizz VPN processes personal data in accordance with Federal Law No. 152-FZ “On Personal Data” and other applicable laws.
1.2. By using Fizz VPN and/or placing an order, the user confirms acceptance of this Policy.

2. What data we process

Fizz VPN processes the minimum required data, including:

  • email address;
  • payment data (date, amount, payment ID, status);
  • subscription period data;
  • technical data required for service operation and support.

Fizz VPN does not store user traffic contents, browsing history, message contents, or DNS requests (no-logs approach for traffic content).

Data is processed to:

  • provide VPN access and fulfill orders;
  • provide technical support;
  • process payments and refunds;
  • comply with legal obligations.

Legal basis:

  • Federal Law No. 152-FZ “On Personal Data”;
  • user consent (where applicable);
  • contractual obligations between the user and Fizz VPN.

4. Storage and data transfer

4.1. Processing is carried out using automated and non-automated means.
4.2. Fizz VPN applies organizational and technical safeguards against unauthorized access, alteration, loss, and disclosure.
4.3. Data is stored for the period required to fulfill processing purposes and legal obligations.
4.4. Personal data may be transferred to third parties only when required to provide the service (for example, payment providers) or when required by law.

5. User rights

Users have the right to:

  • receive information about processing of their personal data;
  • request correction, blocking, or deletion of data in cases provided by law;
  • withdraw consent to data processing;
  • submit requests and complaints to Fizz VPN.

To withdraw consent, users may send a request to: mail@fizzvpn.io

6. Policy updates

Fizz VPN may update this Policy. The current version is always published on this page.

7. Company details

ОсОО «НОВАПЭЙ»
Адрес компании:
Кыргызская республика, Бишкек, Свердловский район, ул Киевская 62
Номер ОГРН: 175671-3301-ООО
ИНН: 9909710276